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Security
Last updated: June 2, 2026
A plain-English summary of how we protect your audio, your data, and your payments. Written for students, parents, teachers, and school administrators.
Your audio
Kept 90 days, then deletedWhen you are signed in, the take you send to the Judge is kept for up to 90 days so you can listen back and download it, then it is automatically deleted.
Anonymous takes are not storedTakes you submit on the free /try demo, without an account, are never stored. You can also delete any saved take or your whole account at any time.
Never public, never soldSaved audio is private to you. It is never shared with other users, schools, or third parties, and never sold.
StudentsAudio on student accounts is deleted within 90 days unless you choose to save the report.
Analysis providersTo score your playing we extract musical measurements and send those to our AI provider. Some features, like the enhanced pitch model and the Teacher voice feature, send the audio itself to trusted analysis and speech-to-text providers. The full list is in our Privacy Policy.
Accounts and sign-in
Sign-inEmail link, email and password, or Google. Passwords are checked against known breach lists so a compromised one cannot be used, and we never see your plain password.
SessionsYour session lives in a secure, http-only cookie, not in ordinary browser storage. You can sign out of every device from your account settings.
Ages 13 and upWe ask date of birth at signup and do not create accounts for anyone under 13. Students 13 and older can create an account directly. See our COPPA notice for the full policy.
Payments
Handled by StripeAll card entry and processing happens inside Stripe. We never see or store your card number, security code, or bank details.
What we keepOnly the reference Stripe gives us to manage your subscription. No card data is ever stored on our side.
Data in transit
EncryptedEverything travels over modern encrypted connections (HTTPS). The app will not submit your audio over an insecure connection.
Export and deletion
ExportDownload a copy of your data any time from your account.
DeleteRequest deletion from your account. We complete it, including any saved audio, within 30 days, and prorate any unused subscription time.
Privacy and compliance
ChildrenWe do not collect data from children under 13. See our COPPA notice.
SchoolsWe do not receive student records from schools. Accounts are created by students or parents directly.
Your rightsYou can export and delete your data at any time. We do not run third-party ads, and we never sell or share your data with ad networks.
IsolationYour data is isolated to your own account. Other users cannot read or change it.
Security questions or responsible disclosure:
support@orchestrakingdom.comWe aim to acknowledge security reports within 48 hours.